Advantages of Nubesti's Web Maintenance Services
Are you busy putting out IT fires instead of focusing on your core business? If your technology is consuming resources instead of optimizing them, Nubesti can get you back on track. A professionally managed service provider can give you the decisive edge to:
- Grow your business while our experts take care of your website.
- Eliminate budget surprises with a flat monthly fee for complete coverage.
- Protect your company and your data from unexpected problems and unwanted intruders.
Customized services
We know that each company's needs are completely different, so we offer packages for any size company or budget.
Fair costs
We don't charge you more when the network goes down or a server fails. Our flat rate programs cover all of that whenever you need it.
Keeping your team productive
Our maintenance services include the permanent monitoring of your key business infrastructure.
Our team is ready to help
Part of what makes our maintenance services so exceptional is that we are always available to help.
Our maintenance services allow you to concentrate on what's important
Are you busy putting out IT fires instead of focusing on your core business? If your technology is consuming resources instead of optimizing them, Nubesti can get you back on track. A professionally managed service provider can give you the decisive edge to:
Cutting-edge tools
that drive performance
If your technology is consuming resources instead of optimizing them, we can get you back on track. A professionally managed service provider can give you the decisive edge:
Technical application
We offer affordable IT solutions that help you reduce costs and improve your bottom line.
Support
We offer affordable maintenance and support solutions that help you reduce costs and improve your bottom line.
Consulting
We offer consulting services according to your company's needs
Care Plan
For small and medium-sized companies that operate online.-
Website editions not requiring redesign
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Cloud backups (daily)
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Themes, Plugins and WP Core Updates
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Web Security by ShieldPress (Premium)
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Advanced Security (Firewall and Malware Scanning)
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Virtual vulnerability patches by patchstack
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SEO Audit and Recommendations
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Core Web Vital audit and recommendations
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Speed and performance optimization
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Monthly reports
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Consulting
Enterprise Plan
For sites with a high volume of visitors and personalized security-
Everything in the Care Plan
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Advanced security according to the type of website
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Advanced changes and web redesigns
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Non-intrusive virtual patching by patchstack
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Malware Removal in 6 Hours
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Landing Page Design
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Customization requiring plugin creation
Frequently Asked Questions
How many hours do you spend on web support and maintenance?
Normally a maximum of 16 hours per month which are distributed in advising and consulting, maintenance and troubleshooting required.
In case of exceeding the 16 hours in a period of more than 3 months in a row we will contact your company to review the current plan.
All hours are recorded and our clients will be able to audit them.
How often do you back up my website?
We make a daily and automatic backup of your website. Backups from the last 90 days are retained and can be used to restore the previous version of the site.
Do you scan my website for malware?
At Nubesti, we use the premium service to scan websites. All sites are scanned automatically. You can request on-demand scanning if required.
We scan the entire site, including the files as well as the database.
Do you offer technical assistance 24 hours a day, 7 days a week?
Our technical support hours are from 7:00am to 6:00pm, Colombia time, Monday through Friday. Any technical support request sent outside these hours will be handled immediately during our regular support hours.
For critical technical support such as website crashes, hacks and others that violate the security or stability of the website you have 24/7 attention.
Will your plans prevent hackers from exploiting vulnerabilities?
Nubesti uses premium and advanced services to protect against vulnerabilities, however, there are certain vulnerabilities that the Firewall cannot protect against so our monitoring is constant and 24/7.
Do you guarantee that my website will not be compromised?
We cannot guarantee the protection of a site, however, we guarantee that we will do our best to protect your website from brute force attacks, hackers, bot attacks and so on. Our Firewall will help block any unwanted traffic to your website and login protection will help prevent any type of brute force attempts to access your website.